Young Indians Ready to Hang Up on Call Center Jobs

Politicians constantly talk about how US jobs have been shipped over seas. But something else travels with the jobs — stress. While 70 percent of outsourced American jobs go to India's call centers, stressed-out Indian youth want to ditch their unhealthy posts for more fulfilling careers.


You may get frustrated when you have to call another country for customer service, but the combination of odd hours and overwork caused one 23-year-old Indian recent college graduate to have a heart attack! As you can imagine, the call center workers are getting ready to trade the higher-paying jobs for less stress and better hours. BBC interviewed workers who explained, "they quit because it was frustrating to continue to answer calls day after day, year after year. No creativity, no use of mind required. Some say their minds have become cabbage."

A recent satirical video from the Onion tracked how "Obama Promises to Stop American's Sh*tty Jobs From Going Overseas." Do you think the quality of lost jobs should be included in a discussion about outsourcing?

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