DearSugar's Venting Machine: For English, Please Press One

DearSugar's Venting Machine: For English, Please Press One




Welcome to DearSugar’s Venting Machine, a place to air and share your daily grievances.

Research strongly indicates that rumination and pent-up frustration are bad for our well-being and our relationships. Let it go here, girls, so it doesn’t follow you home.

Me first! read more

Is it just me or is every customer service hub automated now? I can't remember the last time I spoke with an actual person about that suspicious charge on my phone bill or credit card. And the happy robot voice and maze of instructions tickles my fury bone for some reason. Isn't the whole idea of customer service that it serves the customer? I'm thinking this automation serves the bottom line. Grrr.

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